Aki Studio Box Office

Questions? Call our box office at 416-531-1402, and we’ll promptly help you with your ticket purchase.
Prefer email? Reach us at [email protected].
Ticket Pick-Up Information and Policies
When purchasing tickets, please review Native Earth and Aki Studio Covid-19 Safety Guidelines.


Due to the ongoing pandemic, our staff is doing a hybrid model of working from home and in office. As a result, missed phone calls may experience longer response times. If you have a ticket inquiry, we encourage you to email [email protected]  

  • Ticket Sales are final. Refunds and exchanges are not permitted. Tickets are valid only for the performance issued.
  • Province/State must be entered using only two letters.  (E.g. ON, AB, BC)
  • “Address” must be your mailing address attached to the credit card you purchase your ticket(s) with.
  • Please spell out the complete street address, including but not limited to Avenue, Boulevard, Circle, etc. 
  • If your mailing address is based in Etobicoke, North York, Scarborough, York or East York, please enter Toronto as your City of residence
  • For Promotional Codes: Please input the code into the “ENTER PROMOTION CODE” box, and hit the “Enter” button on your keyboard for the discount to come into effect.
  • You will receive a confirmation email detailing your ticket purchase. Some email systems may not display the full ticketing information. If you’re experiencing this, please email [email protected] with your “Show Date” and “Order ID” to confirm if your ticket is in our system.